Terms & Conditions
Normal shipping times:
- France, 2-3 working days
- European Union, 3 to 10 working days
- Rest of the World, 5 to 14 working days
The delivery is made by the French Post Office by tracked letter, ‘Colissimo’ parcel, or an external carrier depending on the needs. The workshop commits to pass the completed order to the carrier between 2 and 8 working days from the reception of the payment (except in cases of force majeure). If your package shows obvious signs of transport damage or tampering, please refuse delivery and send a photo to email@example.com. In the unlikely event of a misprint or wrong delivery, please contact firstname.lastname@example.org. Deliveries outside the European Union may be subject to customs fees depending on the destination country. These fees are calculated differently according to each destination and depending on the value and type of product. These fees are to be paid by the final customer prior to receipt of the package.
As the products are printed especially for you, the only returns accepted are those due to manufacturing error or if an item is damaged during transit. In this unlikely event, or if you have any other concerns with your order please send an email to
In short, toile-de-lina.myshopify.com / toiledelina.com, collects the information necessary to process the purchases and does not pass on your information to any unnecessary party. We follow the general guidelines and you have the full policy at the point of check-out.