Q&A

Q. Does Toile de Lina ship internationally? 
A. Yes! Worldwide shipping is available, see the starting rates for shipping.

Q. Is Toile de Lina impacted by Covid?
A. The workshop is up and running at full speed and following the French government’s safety recommendations. Any delay would be more due to the postal services.

Q. What shipping method is used?
A. The French Post Office with Lettre suivi or Colissimo, or by an external carrier depending on the needs.

Q. What does “Printed just for you” imply?
A. When your order is received it will be printed within the 1 to 4 coming days.

Q. Does Toile de Lina accept returns?
A. Unfortunately not as the order is specially printed for you, but in the unlikely case of damaged, incorrect, or lost order please contact toiledelina@gmail.com to have the issue sorted!

Q. What is the difference between the Unisex Sweater and the Unisex Sweater (Organic Cotton).
A. Both are ecological and great options! The Unisex Sweater (Organic Cotton) has more certifications, including the G.O.T.S. label.

Read more about the Ecological Certifications.

For any other questions please don’t hesitate to reach out, I’ll be happy to hear from you!